Privacy Policy
1. Scope and Acceptance
This Privacy Policy (“Policy”) sets out how NTEC Limited (“We”, “Us”, “Our”) collects, processes, stores, and protects personal data of users (“You”) when You access or use our website, applications, and related services (the “Site”).
By accessing the Site, registering an account, or continuing to use our services, You acknowledge and agree that:
- You have read, understood, and accepted this Policy;
- Your personal data will be processed in accordance with the terms set out herein.
If You do not agree with this Policy, You must immediately cease using the Site.
2. Company Information and Data Controller
NTEC Limited acts as the Data Controller of Your personal data.
Contact details:
- Registered Address: Level G (Office 1/0460), Quantum House, 75 Abate Rigord Street, Ta’ Xbiex, XBX 1120, Malta
- Email: support@rikvip.eco
We process personal data for the purposes of:
- Performing contractual obligations;
- Complying with legal and regulatory requirements (including AML/KYC);
- Protecting legitimate interests, including system security and fraud prevention.
3. Categories of Personal Data
We may collect and process the following categories of data:
3.1. Identification Data
- Full name, date of birth, nationality
- Identification documents
- Address, email, phone number
3.2. Financial Data
- Bank account details
- Payment methods
- E-wallet or digital asset information
3.3. Transaction Data
- Deposit and withdrawal history
- Betting activity and outcomes
- Financial behavior patterns
3.4. Technical Data
- IP address
- Device and browser information
- System logs
3.5. Behavioral Data
- Usage patterns
- Interaction history
- Session activity
3.6. Communication Data
- Customer support communications
- Complaints and correspondence
4. Methods of Data Collection
We collect data through:
- Information provided directly by You
- Your use of the Site
- Cookies and tracking technologies
- Third-party providers (e.g., KYC verification, payment services)
5. Purposes of Processing
We process personal data for the following purposes:
- Account creation and management
- Processing deposits and withdrawals
- KYC verification and AML compliance
- Fraud detection and prevention
- System integrity and security
- Customer support and dispute resolution
- Legal and regulatory reporting
- Service improvement and analytics
- Operational and security notifications
- Marketing communications (where consent is given)
We do not process personal data beyond these purposes unless:
- Required by law; or
- Authorized by Your explicit consent.
6. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests (including security and fraud prevention)
- Consent (for specific activities such as marketing or non-essential cookies)
Where processing is required for legal compliance (e.g., AML/KYC), such processing may not be subject to withdrawal of consent.
7. Data Sharing and Disclosure
We do not sell personal data.
We may disclose data to:
- Payment service providers
- KYC/AML verification partners
- Game providers
- Infrastructure and hosting providers
- Regulatory authorities and law enforcement
- Professional advisors (legal, audit, compliance)
All disclosures are limited to what is necessary and subject to strict confidentiality obligations.
8. International Data Transfers
Your data may be transferred outside Your jurisdiction.
Where such transfers occur, we ensure:
- Appropriate safeguards are in place (e.g., Standard Contractual Clauses);
- Data protection standards equivalent to applicable regulations are maintained.
9. Data Retention
Personal data is retained for:
- As long as necessary for the purposes of processing; or
- As required by applicable laws
For example:
- AML/KYC data may be retained for 5–7 years
After retention periods expire, data will be:
- Securely deleted; or
- Irreversibly anonymized
10. Data Security
We implement appropriate technical and organizational measures, including:
- Data encryption
- Access control mechanisms
- Security monitoring systems
- Backup and disaster recovery procedures
- Regular security audits and testing
In the event of a data breach, we will:
- Notify relevant authorities and affected users as required by law;
- Take immediate corrective actions.
11. Data Subject Rights
Subject to applicable law, You have the right to:
- Access Your personal data
- Rectify inaccurate data
- Request erasure
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
We reserve the right to:
- Refuse requests that are unlawful or unfounded;
- Require identity verification before fulfilling requests.
12. Cookies and Tracking Technologies
We use cookies to:
- Maintain user sessions
- Analyze usage and performance
- Personalize user experience
Non-essential cookies require Your consent.
You may manage cookies through Your browser settings.
13. Responsible Gaming and Player Protection
We may process behavioral and transactional data to:
- Identify indicators of problematic gambling behavior
- Apply protective measures (e.g., limits, self-exclusion)
- Comply with responsible gaming obligations
Such processing is necessary for player protection and regulatory compliance.
14. Minors
The Site is not intended for individuals under 18 years of age.
We reserve the right to:
- Verify age and identity;
- Suspend or terminate accounts found to be in violation.
15. Complaints and Supervisory Authority
You have the right to:
- Submit complaints directly to us;
- Lodge complaints with a competent data protection authority.
We will process complaints within a reasonable timeframe.
16. Amendments to this Policy
We reserve the right to amend this Policy at any time.
Material changes will:
- Be communicated in advance;
- Take effect upon publication or notification.
Continued use of the Site constitutes acceptance of the updated Policy.
17. Effective Date
This Policy is effective as of: 12/01/2026
18. Cross-Policy Interpretation
This Policy shall be read in conjunction with:
In case of conflict:
- AML and legal compliance obligations shall prevail;
- Player protection measures shall take precedence over user preferences;
- Contractual obligations under the Terms of Use shall govern account-related matters.
